Cancellation Policy: If Regent Seven Seas cancels the cruise due to no fault of client, Regent Seven Seas will refund the purchase price paid in advance by client. All suites booked in Penthouse category and above are at 100% penalty at the time of booking and deposits are non-refundable.
All cancellations will be assessed a non-transferable administrative fee of $75 per person and a processing fee of 3% of the total refund if charged by credit card from Investors Travel. Cancellation requests must be made in writing to your cruise specialist; all cancellation requests will be processed Monday-Friday 9:00 am to 5:30 pm ET. If a cancellation request is received on a weekend day or holiday it will be effective the next business day.
The cancellation penalties below will apply to all bookings transferred from Crystal Cruises to Regent Seven Seas Cruises, as well as new bookings for Concierge category and below:
Time of Deposit:
121 days to departure • 25% of total guest charges
120-91 days to departure • 50% of total guest charges
90-61 days to departure • 75% of total guest charges
60-0 days to departure • 100% of total guest charges
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